Playbooks / use them now

Small checks for expensive blind spots.

These are working tools, not trend reports. Use them to inspect the customer path, sharpen the next decision, and avoid adding activity before the basics are clear.

01

Website

5-minute check

The five-second clarity test

A homepage should tell a new visitor who it is for, what changes, why to believe it, and what to do next before asking for attention.

  1. 1Name the customer in language they use
  2. 2State one concrete change you create
  3. 3Show proof close to the claim
  4. 4Make one primary next action obvious
02

Local search

10-minute check

The map listing trust pass

A local listing is a decision surface. Accuracy gets you considered; current photos, specific reviews, and thoughtful replies help you get chosen.

  1. 1Confirm name, hours, service area, and categories
  2. 2Replace outdated photos and offers
  3. 3Make review requests part of the service closeout
  4. 4Reply with useful context, not a template sentence
03

Operations

15-minute check

Find the repeat-work tax

Before adding automation, find where information is retyped, decisions wait for memory, or ownership changes without a clear handoff.

  1. 1Follow one customer request from start to finish
  2. 2Mark every copy, paste, reminder, and approval
  3. 3Remove steps before choosing software
  4. 4Automate only the stable path

Put the checks together

Find the weakest surface in your growth path.

Answer eight questions across website, local presence, social demand, and operations. Get a directional priority without sending or saving any data.

Take the free diagnostic
Website + discoverability
Maps + local trust
Social + demand
Operations + automation

Example only. Your answers stay in your browser.

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